SERVICE CAPABILITY
服务能力
Overseas After-Sales海外售后服务
Spare-parts coordination, remote support, and manufacturer technical coordination for confirmed projects.
为已确认项目提供配件协调、远程支持及厂家技术协同。
Service Overview服务概述
After-sales capability determines whether a market entry holds. We help partners set up the practical foundations: parts availability, technical support channels, and a trained team able to handle vehicles in the field.
Support is structured around confirmed projects, so scope, response paths and responsibilities are defined before vehicles reach customers.
售后能力决定了市场进入能否站稳。我们协助合作方搭建务实的基础：备件可得性、技术支持通道，以及能在现场处理车辆的受训团队。
支持围绕已确认项目组织，在车辆交付客户之前即明确范围、响应路径与责任分工。
What We Do服务内容
Service Network Set-up售后网络搭建
Plan service points, workshop capability and coverage according to the market and vehicle population.
根据市场与车辆保有量规划服务网点、维修能力与覆盖范围。
Spare Parts Supply备件供应
Define initial parts packages, replenishment cycles and emergency parts channels to keep vehicles running.
确定首批备件包、补货周期与紧急调件通道，保障车辆运营。
Technical Support技术支持
Provide remote diagnostic support and coordinate with manufacturer technical teams on complex cases.
提供远程诊断支持，并就疑难问题与厂家技术团队协同。
Training人员培训
Coordinate training for technicians and service advisors on product, diagnostics and repair procedures.
协调维修技师与服务顾问的产品、诊断与维修流程培训。
Warranty & Claims质保与索赔
Support warranty policy communication, claims submission and parts return processes.
支持质保政策宣贯、索赔提交与旧件退回流程。
Process服务流程
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Scope Definition范围界定
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Parts Planning备件规划
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Workshop Readiness车间准备
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Training培训
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Go-Live启动运营
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Continuous Support持续支持
Project Images项目图片
Discuss Your Project沟通您的项目需求
Share your target market, required vehicle or service scope, expected quantity and schedule. Our team will coordinate the next steps with you.
请告知目标市场、所需车辆或服务范围、预计数量及时间安排，我们的团队将与您协调下一步。